Thank you for choosing AlsoDot.com for your domain registration needs. This policy outlines the terms and procedures for cancelling domain registration services and transferring domain names purchased through our platform.
1. Cancellation Eligibility
1.1. Domain Registration Cancellation:
- You may request to cancel your domain registration within 7 days of the transaction date, provided that the domain name has not yet been successfully registered with the respective domain registry.
- Cancellation requests received after 7 days of the transaction date may not be eligible for a refund as per our Refund Policy.
1.2. How to Request Domain Registration Cancellation:
- To request cancellation of your domain registration, please contact AlsoDot.com customer support at [Contact Information].
- Your cancellation request must include sufficient information to identify the transaction, such as the domain name, transaction ID, and any other relevant details.
1.3. Cancellation Process:
- Once your cancellation request is received and verified, we will initiate the cancellation process.
- If the domain name has already been successfully registered with the domain registry, it may not be possible to cancel the registration. In such cases, the domain registration fee may be non-refundable as per our Refund Policy.
2. Domain Transfer
2.1. Transfer Eligibility:
- You may transfer your domain name to another registrar at any time after the initial registration period has passed.
- The domain must be eligible for transfer as per ICANN (Internet Corporation for Assigned Names and Numbers) rules and regulations.
2.2. How to Transfer Your Domain:
- To initiate a domain transfer, you must follow the transfer process provided by the gaining registrar (the registrar to which you are transferring your domain).
- Ensure that your domain meets all transfer requirements, including any domain locking or other status requirements.
2.3. Transfer Out Process:
- AlsoDot.com does not charge a fee for transferring your domain to another registrar.
- The transfer process typically involves obtaining an authorization code (EPP code) from AlsoDot.com and providing it to the gaining registrar to initiate the transfer.
3. Refunds and Fees
3.1. Refunds for Cancelled Services:
- If your cancellation request is approved and the domain registration has not been completed, any fees paid for the domain registration will be refunded in accordance with our Refund Policy.
- Refunds will be issued using the original method of payment. If this is not feasible, alternative arrangements may be made with the customer.
3.2. Transfer Fees:
- There are no fees charged by AlsoDot.com for transferring your domain to another registrar.
- Any fees associated with the domain transfer will be determined by the gaining registrar and are subject to their terms and conditions.
4. Exclusions
4.1. Non-eligible for Cancellation:
- Domain registration fees for domains that have already been successfully registered with the respective domain registry.
- Fees for additional services or add-ons purchased in conjunction with domain registration.
5. Changes to Policy
5.1. AlsoDot.com reserves the right to modify this Cancellation and Transfer Policy at any time. Any changes will be effective immediately upon posting on the AlsoDot.com website. It is your responsibility to review this policy periodically for changes.
6. Contact Us
6.1. If you have any questions about our Cancellation and Transfer Policy, please contact AlsoDot.com customer support at [email protected]
